Delivery

  • Delivery within Brisbane Metro area is calculated based on $15.00 freight charge direct from courier company.
  • Deliveries requested outside of our service area, are subject to freight quote before release.
  • Qld Cleaning Supplies reserves the right to quote on large or volumetric deliveries, where Freight costs exceed a reasonable amount
  • Queensland Cleaning Supplies may choose to cancel the order and refund all money received.
  • Delivery can be expected within 36 hours from time of order, subject to the availability of stock.

Returns

  1. Returns are available within 7 days of purchase for standard products. Goods being returned are required to still be in a re-sale able condition ie: Packaging intact, item is unused etc.
  2. However, if goods were not available ex stock and were specially ordered in for your purchase, return is subject to manufacturer approval.
  3. If goods purchased are faulty please contact us to arrange for the return of item for replacement. Email: sales@qldcleaning.com.au or call (07) 3868 3773.
  4. If you receive an item and it is not as described you may return the item within 7 days of purchase. Once the item is received we will assess the reason for return and credit if necessary.
  5. If we have sent you an incorrect item, contact us to arrange the exchange of the item.

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