Warranty Information & Consumer Responsibilities:

  • Queensland Cleaning Supplies are a distributor of products and goods on behalf of the manufacturer. Therefore all Warranty related enquiries, such as repair or refund require compliance with the processes as outlined by the manufacturer.
  • Goods will need to be returned and inspected, and proof of purchase, for return or warranty claims.
  • Acceptable proof of purchase is either Tax Invoice or eftpos receipt as supplied by Qld Cleaning Supplies at the time of purchase.
  • Online orders will require the Order Number or Tax Invoice, as supplied on email at the time of purchase.
  • All products have limited warranties and are subject to approval by the manufacturer.
  • It is the consumers responsibility to inspect, determine suitable use and examine for any potential defects prior to purchase.
  • Qld Cleaning Supplies reserves the right to reject “Change of Mind” purchases, however if the goods are still¬† in the original purchase condition, we will always work with the consumer to find a suitable replacement or outcome.

Legal Liability

Any liability of Qld Cleaning Supplies in connection with goods or services supplied to you, will be subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Qld Cleaning Supplies be limited to:

  1. In relation to goods, the replacement of the goods or the supply of equivalent goods; and
  2. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Changes to Terms

  • Each order and purchase is governed by the terms and conditions current when the order is placed.
  • Qld Cleaning Supplies may add to, delete or otherwise change these terms and conditions without notice.
  • It is the responsibility of the purchaser to read and understand these terms and conditions each time a purchase is made.
  • If you have concerns regarding the purchase or supply of items, we recommend contacting us to discuss prior to purchase.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Queensland, Australia.

  1. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

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